About Lexis Red

What is Lexis Red?

Lexis Red is an application which enables you to access our content digitally. The first offering available via this application are our trusted LexisNexis looseleaf services. Content can be downloaded to a chosen device - tablet, PC or laptop. Your looseleaf will then receive automatic updates via a content delivery system when you are online.

Where was Lexis Red developed?

Lexis Red was developed by LexisNexis Pacific to meet the growing need of our customer for portable, digital content. Our customers in Australia and New Zealand have been enjoying the benefits the Lexis Red brings for a number of years, and we are delighted to now be offering the same great product to our Hong Kong customers.     

What content is included in Lexis Red?

Our existing looseleaf services will be the first content set made available digitally via Lexis Red.  A full list of titles can be seen here.

How do I purchase content to be used with Lexis Red?

Please contact your Account Manager or call Customer Support on +852 2179 7888

 

Downloading and accessing Lexis Red


How do I download the application?

Information on how to download our applications can be found here.

How do I gain access to Lexis Red?

You can download the Lexis Red application for iPad, Android, Mac or Windows, free of charge.

What devices can I access Lexis Red on?

The Lexis Red application can be downloaded and accessed on PC, laptop or a compatible mobile device. Lexis Red runs on iOS 8+, Mac 10.10+, Android 4.4+ and Windows*

*Two versions are available, one for Windows 7 and one for Windows 8.1+.

 

What are the minimum system requirements for the iPad/laptop versions of Lexis Red?

Platform

OS Requirements

Minimum screen size

Device type

iOS

8+

7.9 inch

iPad 3 or above

Android

4.4+

8 inch

Tablet

Windows

8.1+

12 inch

Tablet, laptop or desktop

Windows

7

12 inch

Laptop or desktop

Mac OS

10.10+

N/A

Laptop or desktop

Device limit

Users are entitled to access Lexis Red on two devices only. You might get this message “Device limit reached” when attempting to log in to a third device. Please contact Customer Support for assistance - +852 2179 7888

Can I sync between different devices?

Yes, you can sync between different devices.

 

Troubleshooting

I'm having trouble installing the application. What do I do?

If you need assistance installing the application, please contact the LexisNexis Customer Support Team on +852 2179 7888 or email help.hk@lexisnexis.com.

I am unable to download the installation files and/or content. What should I do?

If you are unable to download the installation files it could be due to your network firewall or network proxy blocking the download. Some networks prevent the download of software installation files to prevent the spread of malware. Contact your IT department to check if this is the reason for being unable to download the software.


Updating publications

How do I download and update my publications?

You will need to download each title individually. Simply press the “Download” button displayed on each looseleaf. If you are downloading via a 3G connection you may be warned that the download is large and be advised to use a WiFi connection. There is no requirement to use WiFi as the content will download quickly over 3G.


Online / offline access

Do I require internet access to use the Lexis Red application?

The application is designed to be accessible both online and offline. However, you will need access to the internet for the following functions:

  • To download or upgrade the application
  • First time log-in/download of the looseleaf titles purchased
  • For looseleaf updates
  • For annotations to be synced to our server (the Cloud) and between your devices

 

Providing feedback

How can I give feedback on my Lexis Red experience?

We'd love to hear your thoughts on Lexis Red, or any of our new and existing LexisNexis solutions. Please call our Customer Services Team on +852 2179 7888 or speak to your account manager.

 

 

          




  Frequently asked questions

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